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Experian Careers Job Search

Credit Controller, maternity cover

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Finance
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193248 Requisition #

We are the leading global information services company, providing data and analytical tools to our clients around the world. 

 

For a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies”.


We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

We are looking for a new colleague to join Experian Global Finance Services (GFS). Recently voted as one of the Top 20 Shared Service Organisations by SSON analytics, we are committed to continuous improvement. Global Finance Services is the fastest growing area of the Experian finance team with c 50% of the Experian Finance roles within this organisation. Global Finance Services is based in 4 main locations: Kuala Lumpur, Malaysia; Sofia, Bulgaria; San Jose, Costa Rica; and Santiago, Chile with satellite offices in Nottingham, UK and Costa Mesa, US.

The main purpose of this essential for the business role is to convert sales of services into cash. The person in this role will take ownership for all activities in our clients’ list by monitoring customer account balances and promptly notifying clients for outstanding balances. Another substantial part of the role’s responsibilities, is to combine collections with good stakeholders management approach.


 Essentially, the goal of the Credit Controller role is to ensure that Experian’s customers pay on time so that company is prevented from losses; by preserving and upgrading the good relationship with all stakeholders involved in the same time.
 
Responsibilities:
  • To liaise with external business clients over the phone and email in to ensure prompt payment;
  • Retain a strong relationship and good communication with our business clients by completing number of daily calls;
  • Aim to achieve monthly and quarterly cash collection targets;
  • To reconcile accounts and explain financial matters clearly to business clients and internal colleagues such as Account Managers;
  • To chair meetings and provide debt reports to different people within the business. e.g. Sales, Finance Directors, Divisions and Clients;
  • To liaise with internal colleagues to resolve queried debt;
  • Respond to all customers correspondence timely and accurately;
  • To participate and support the internal continuous improvement program which aims to make our processes more efficient;
  • To contribute to team and department meetings;
Requirements:
  • Fluency in written and spoken English;
  • Experience in working on the phone speaking to clients/customers;
  • Experience in managing internal and external stakeholders at different levels;
  • Ability to consistently demonstrate personal drive and accountability for great performance and results delivery;
  • Target focused individual;
  • Proficient in Microsoft Word and Excel;
 
We offer: 
  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office

 

 

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