Contact Center Project Manager
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- Bachelor’s degree
- 4 - 7 years of related experience preferred
- Previous Contact Center experience preferred
- Previous Salesforce and Cisco Communications experience preferred
- Demonstrated experience leading complex projects.
- Strong project management and organizational skills
- Strong execution and implementation skills
- Strong knowledge of project management methodology
- Demonstrated strength in problem definition and resolution.
- Effective knowledge of Salesforce
- Effective knowledge of computer systems and processes and PC desktop applications
- Proven ability to work effectively with colleagues at all levels, including senior and executive management.
- Articulate, clear and confident communication and presentation skills.
- Excellent project management and organizational skills
- Strong problem solving and analytical skills
- Strong leadership skills and ability to influence
- Attitude of transparency
- Ability to travel domestic and international
General Qualifications
Knowledge / Skills / Abilities
Experian EOE including Disability/Veterans