🌎
This job posting isn't available in all website languages
Experian Careers Job Search

Contact Center Project Manager

📁
Project Management
📅
202481 Requisition #
Thanks for your interest in the Contact Center Project Manager position. Unfortunately this position has been closed but you can search our 444 open jobs by clicking here.
General Qualifications
  • Bachelor’s degree or equivalent experience
  • 4 - 7 years of related experience preferred
  • Lean Six Sigma Green Belt preferred
  • Previous technical or call center experience preferred

Knowledge / Skills / Abilities
  • Strong knowledge of project management methodology and tools including software

  • Effective knowledge of Salesforce, Cisco, or Calabrio

  • Effective knowledge of computer systems and processes and PC desktop applications

  • Very good knowledge of business unit products and operations

  • Excellent knowledge of legislation and regulations impacting the business unit industry

  • Strong oral and written communication skills
  • Excellent project management and organizational skills

  • Very good problem solving and analytical skills

  • Very good leadership skills
  • Ability to travel domestic and international
  • Very good Soft Skills (interpersonal relations, customer service, business etiquette, etc.)

  • Basic business analysis skill
  • Determine operational objectives
  • Define project requirements by identifying milestones, phases

  • Validate resource requirements
  • Identify process improvement opportunities
 
Perks 
  • Three weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays)  
  • Competitive pay and comprehensive benefits package, with a bonus target of 10%   

  • Flexible work schedule and relaxed dress code  

  • On-site fitness center 

  • On site cafeteria  

  • Starbucks across the street  

  • Alumni Force Softball 

  • CO-REC Kickball  

  • Ping Pong game rooms  

  • ERG events 

  • Vendor fairs  

  • Blood Drives and Community Give Back Days -Volunteer Time Off  

  • Close to shopping and restaurants at Watters Creek 

  • Wellness initiatives, online discounts, employee discounts, pet insurance and more 

  • Employee stock purchase program and 401K matching and immediate vesting 

     

    EOE including Disability/Veteran 


Refer a Friend

Know someone who would be perfect for this role?  Experian employees can refer a friend for an open role by clicking on the Recommend This Job button and choosing Grab a referral link (you must be logged in to do this).  Once you have copied the link you can share it with your friend via email or social media.  When your friend applies to the role using the link you provided, you will be captured as the referring employee.  Simple as that!


External candidates can also share an open role with a friend by clicking on the Share this Job button.  

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Allen, Texas, United States

📁 Project Management

Allen, Texas, United States

📁 Project Management

Privacy Policy  |  Online Community  |  Press  |  Investor Relations