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Bilingual Customer Care Specialist

Customer Service
198035 Requisition #
Thanks for your interest in the Bilingual Customer Care Specialist position. Unfortunately this position has been closed but you can search our 266 open jobs by clicking here.
  • Must be fully fluent in English and Spanish
  • 1+ years’ experience in customer service; call center experience is a plus
  • High School Diploma or GED; college experience preferred
  • Very good oral communication skills; ability to accurately record essential information
  • Very good PC / mainframe computer skills; ability to meet compliance requirements
  • Must be able to successfully pass our Employee Background Screen which will include criminal background check, previous employment and education verification, credit check as well as a drug screen
  • Must be able to work overtime as needed

Experian has recently extended our business hours to include nights and weekends, so we are looking to hire customer-focused agents available to work these additional hours.  Our new hours of operation are M-F from 5am-12am and Sat-Sun from 10a-7p.  Shifts we need to fill could start as early as 5am and late as 12am

Exact schedules will be confirmed once applicants have successfully completed the 3-4 weeks of training. T

The training schedule that all applicants must be able to work will be from 8am-5pm on Monday through Friday.


Experian offers flexible benefits that allow our employees to make choices that fit their individual lifestyles. Our benefits include:

  • Medical, Dental, Vision and Life Insurance
  • 401K with company match and immediate 100% vesting
  • 3 weeks of paid vacation, 11 paid holidays and 5 paid sick days
  • Employee Assistance Program
  • Short-Term and Long Term Disability Coverage
  • Flexible Spending Accounts
  • Tuition Reimbursement Program

We have great career opportunities – you provide the great customer care!  Join Experian and join a great team!


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