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Delivery Readiness Consultant

Experian is an Equal Opportunity Employer Including Disability/Veterans Job Number: 186462 Sofia, Bulgaria

Description

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.In 2018, for a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.Responsibilities:Lead and run delivery readiness activities for PowerCurve Strategy Management & Customer Management products and propositions to ensure:- A fit between the product and its associated collaterals to the delivery team requirement.- A smooth adoption of the new products or releases by all the regional delivery groups- Continuous improvement of product and delivery best practices to accelerate further the time to deliver.- Continuous improvement of product and delivery best practices to maximize regional taken up and efficiency across the client on-boarding delivery processDrive the delivery readiness work stream of the Product launch to the markets (Go To Market). Support the preparation of the delivery readiness of the regions and central teams to adopt the new products:- Review and ensure that SW Product documentation is completed and accurate to prevent breaches/key missing affecting delivery teams. All gaps to be called out to SW Development group and Product Management formally (and escalated when required).- Review and ensure that SW Product release (any new or amended SW features) does not require any changes/adjustments to DA Delivery Process. Any changes have to be called out and formally addressed to DA Delivery Process Team- Review, and ensure existing collaterals owned by Global Delivery (e.g. Consultancy Packs) are being updated according to SW Product Release. Create new deliverables/guides (knowledge articles preferred option) required by SW Product release, especially delivery efficiency Scope items.- Support Roll out to Regions (i.e. What's New webinars) and Training TeamRequirements:• Strong knowledge of decisioning, advanced analytics and Machine Learning industry and market practices.• Knowledge of software solution implementation and delivery industry.• Excellent Communication and Influencing Skills• Customer and outputs focused• Ability to work with a virtual team and a high number of stakeholders.• Excellent capacity to transfer knowledge, train and mentor other resources in the company. Pro-active knowledge transfer.• Consultancy skills, being able to elicit the key drivers and requirements from the client and provide the right solution for standard solutions. • Strong oral and written communication skills• Effective communication and presentation of propositions and solutions• Open to cultural differences• Team work, flexibility, analytical and logic thinking approach• Ability to build and maintain solid long term relationships.• Excellent organisational and time management skillsWe offer:• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time• Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme• Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events

Knowledge, Experience & Qualifications

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