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Automotive Project Manager (Client Services)

Experian is an Equal Opportunity Employer Including Disability/Veterans Job Number: 187936 Schaumburg, Illinois


The Automotive Project Manager will have overall responsibility for meeting client expectations through the delivery of solutions to Automotive Clients. Responsibilities include defining client solution requirements, documenting, planning, and managing multiple projects, and maintaining strong client relations. To provide effective project management and consultation to clients, the Automotive Project Manager will need to develop a core knowledge of Experian services including Automotive, Credit (e.g. prescreen, account review, analysis), Marketing Services (e.g. CRM, Digital), and cross business unit solutions.


The Automotive Project Manager will leverage resources and maintain solid relationships with Sales, Product Marketing, Compliance, IT, and Client to ensure the fulfillment of quality deliverables. Provide leadership direction for projects to ensure that deliverables meet client expectations. Consult with Sales and Client on products, processes, and solutions. Support the sales team during the early opportunity assessment and proposal phase. Support Sales in the understanding and documentation of the client’s business needs and solutions. Manage the solution delivery process from point of sale to the point of delivery to the client. Follow change management and communication protocol. Provide project updates to all stakeholders and escalate issues when applicable. Conduct periodic post project reviews to emphasize the overall value provided by the solutions.

Knowledge, Experience & Qualifications

  • Bachelor’s degree in Business, Information Technology, or related field
  • Master's degree is a plus
  • Minimum 5 years experience in a Program Management function
  • Excellent communication, time management, and organizational skills, attention to detail, and the ability to solve complex problems
  • Demonstrated ability to successfully manage multiple complex projects and deliverables with sensitive deadlines
  • Previous experience that demonstrates effective interaction in a team or matrix environment
  • Ability to travel
  • Automotive Industry knowledge preferred
  • PMI PMP certification preferred

Working for a leading FTSE 50 global information services company is just one of the rewards of joining Experian. Our benefits package is designed to reward contribution and loyalty and to attract the kind of talented individuals who have their pick of employers. That is why we offer a highly competitive package which comprises:
  • Competitive base salary
  • Aggressive bonus plan
  • Core benefits including: full medical, dental, vision, matching 401K and the opportunity to work with a global leader
Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 Index. Total revenue for the year ended March 31, 2017 was $4.3 billion. Experian employs approximately 17,000 people in over 40 countries.
Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.