Skip Navigation

Overview

Experian Sales hires top players to create its dream team. We are a group of smart people with a lot of energy. Candidates will be expected to bring their "A" game and be committed to working hard to help our clients take the power of data to the next level. You'll delight our customers by knowing the game and playing with a sense of urgency. In return, you'll be part of an all-star team that rewards its players with competitive compensation plans with accelerators as well opportunities to grow your career amongst our various businesses. Be part of a strategic and innovative team that drives critical business decisions. Come win with us!

Back to Job Navigation (Overview)

Success Profile

Experian Sales is central to the future success of Experian. Whether bringing our solutions to a new client, expanding our role as a trusted advisor to existing customers or identifying new prospects, you have a critical role to play. When looking for new talent to join our sales teams, we look for individuals with the following traits:

  • Innovation 9
  • Problem-Solver 9
  • Presenter 8
  • Technologically savvy 10
  • Confident 6
  • Independent 4
Traits are on a scale of 0 to 10

Addtional Traits

  • Insightful
  • Competitive
  • Focused
  • Problem Solver
  • Good listener
  • Personable
  • Collaborative
  • Proactive
  • Quick-thinking
  • Communicator
  • Results-drive
  • Team player

Back to Job Navigation (Success)

Benefits

  • Healthcare

    Experian offers comprehensive coverage with flexible options for you as well as your spouse/domestic partner and eligible dependents. This includes medical, dental and vision insurance, health care savings and spending accounts, dependent care FSA, health & wellness program, and telemedicine.

  • Personal Finance Protection

    We offer several benefits that strengthen your financial protection such as a 401k plan with an employer match, an employee stock purchase plan, life & additional insurance coverage.

  • Continuing Education

    We invest in your professional future through our education assistance program and many professional development programs. We also grant 20 scholarships to high school seniors each year to children of Experian employees.

  • Time Off

    We offer flexible time off in addition to corporate holidays, sick days and paid volunteer time off.

  • Family Support

    Experian supports your life outside the office with benefits such as our new parental leave policy covering time off for birth mothers as well as birth fathers and mothers/fathers of adoptive or foster children, adoption assistance, and pet insurance.

  • Our Culture

    Experian employees enjoy many other benefits through our employee discounts, company sponsored activities, and flexible total rewards packages. Many of our office locations provide onsite amenities such as fitness centers, game rooms, cafeterias and free snacks in break rooms. We support work/life balance with convenient offices in several metropolitan locations and flexible work arrangements when possible.

Back to Job Navigation (Rewards)

Quote

“The support you receive when on-boarding and the commitment to human development has been excellent and probably the best I’ve experienced in my professional career.”

Peter Moraga, Senior Account Executive - Fraud and ID

“I have never seen a more supportive sales culture. With the dedicated marketing resources and continuous training, it’s a culture with high expectations with the tools and resources to help you achieve.”

Sam Hubbard, Account Executive - CU Vertical

“If you want to join a high integrity, world-class organization that allows you the creative freedom to take your ideas and visions and to implement them, then Experian might be for you.”

Victor Grigaliunas, Sales Director

“My role is challenging, which keeps things new and interesting. The rewards and accolades are nice, and the company does a great job recognizing hard work and a job well done.”

Connor Reilly, BIS Hunter

“I am an Account Manager within CIS. I manage hundreds of accounts across every industry and product group that Experian offers to cross sell, which will further benefit my client’s bottom line revenue.”

Amber Banks, Account Manager

“Experian is very focused on growing and retaining talent by offering as many opportunities as possible to those seeking it. My three years with Experian are testament to that, with my move to Boston from London being a prime example!”

Brolin Rodrigues, Sales Engineer

“Experian embodies the phrase “pay it forward” in that every person I have worked with, whether they have been here for 20 years and are at the top or have been here for 4 months, is willing to take time out of their day to help you in any way they can.”

Grace Jakubowski, Account Executive - Growth Channel/Core Team

Responsibilities

Description

Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries around the world. The company helps organizations to manage credit risk, prevent fraud, provide data security and automate decision making. Experian’s vision is for people, data and technology to become a necessary part of every major consumer economy around the world.

The role of the Mid-Atlantic Client Support Specialist is to support the Account Executives in developing business relationships and increase revenue. A strong focus on providing both external and internal communication and customer service is required. This position will require strong multi-tasking abilities with a strong attention to detail and excellent follow-up skills. This opportunity provides an ideal candidate with the training and resources needed for professional development and a long term career path.
  • Develops and maintains knowledge of client environment and processes to identify existing and potential applications for Experian products and services.
  • Coordinates communication with clients to implement product or service changes regarding security, membership vetting, and legislative requirements.
  • Holds meetings with clients / prospects in a face to face environment and using the telephone in conjunction with web based tools.
  • Identifies product-cross sell and up-sell opportunities and either takes the lead or refers them to sales personnel. Identifies, closes or refers new product opportunities.
  • Researches and identifies sales and service opportunities for potential clients within assigned production center/ business units or specific accounts across all solution suites. Provides customer intelligence to sales and marketing functions to position our offerings effectively.
  • Provides product training to users to ensure effective client utilization of Experian services.
  • Communicates client account maintenance needs and requests to appropriate personnel.
  • Maintains contact with product and service users to enhance client relationship.

Knowledge, Experience & Qualifications

  • Bachelor’s degree or equivalent experience preferred
  • Good knowledge of consumer credit reporting marketplace and willingness to learn more
  • Comfortable operating within a teamed selling approach with energy and sense of ownership
  • Good oral and written communication skills
  • Self-starter with drive to learn independently and in a structured environment
  • Good customer service and follow-up skills
  • Willingness to volunteer for activities as member of a teamed account selling approach
  • Solid working knowledge of Salesforce.com CRM system is desired
  • Good organizational and project management skills
  • Good problem solving and analytical skills
  • Strong PC skills – Excel, Word, PPT, MS Office, Salesforce
  • Good presentation skills and ability to lead engaging meetings
  • Willingness to learn industry and capabilities of Experian
  • Comfortable operating within a teamed selling approach with energy and sense of ownership
  • Ability to travel

Benefits:
Working for a leading FTSE 50 global information services company is just one of the rewards of joining Experian. Our benefits package is designed to reward contribution and loyalty and to attract the kind of talented individuals who have their pick of employers. That is why we offer a highly competitive package which comprises:
• Competitive base salary
• Aggressive bonus plan
• Company Car
• Core benefits including: full medical, dental, vision, matching 401K and the opportunity to work with a global leader.


Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 Index. Total revenue for the year ended March 31, 2018 was $4.66 billion. Experian employs approximately 17,000 people in over 40 countries.

More useful information

Recent Jobs