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Global Analytics Capability Manager - Experian

Experian is an Equal Opportunity Employer Including Disability/Veterans Job Number: 19667 London, United Kingdom


Company Profile
Experian is a leading global information services company that unlocks the power of data to create opportunities for consumers, businesses and societies across the world. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
In Decision Analytics we unlock meaning within data to help clients solve problems and drive better decisions and outcomes; Is this customer who they claim to be? Can this person afford the loan they’re asking for? Does this person qualify for a service we provide?
Organisations need to answer these sorts of questions hundreds, thousands, even millions of times a day. As well as answering them accurately and consistently, they need to answer them quickly because that’s what their customers expect.
We help our clients do this – minimising the risk to their organisation while delivering the type of customer experience that people expect. We help them to lend effectively, to detect and minimise fraud and to comply with legal requirements. We help them identify new opportunities including more efficient ways to run their business and better ways to cross-sell their products.
We do this by combining our own data with data from our clients and third parties. We then use advanced technologies to organise and analyse this data, turning it into useful, meaningful information which our customers can act on. Our clients can make lending decisions on hundreds of millions of credit applications every year and can also avoid fraud by checking that applicants are who they say they are.
Experian has a strong Analytics capability, embedded in the DA regions & concentrated in our two business lines - Credit Services and Decision Analytics.
The Analytics market is evolving rapidly, and Experian see material opportunities to accelerate growth by capturing a far greater share of our addressable market. We will effect this by leveraging our internal bureau data to protect and expand our leadership position in credit risk attributes and models, as well we expanding into new verticals and different types of analytical modelling techniques.
Globally, Experian has circa 600 Analytics people (Data Scientists, Analytics Consultants, Analytics Modellers & Engineers) and given our matrix-based structure these Analytics teams / resources are based in and report directly into the regions.
To further exploit the Analytics opportunity, we will need to evolve our go to market approach, which will entail re-purposing &/or building new critical capabilities that will have a considerable impact on the broader human capital agenda.
We have recently effected a significant piece of work across the Experian business that creates a change roadmap of activity and which has highlighted the need to bring in a broad and future thinking, impactful individual who will enable and sustain our human capital global strategy. This person will be key to enable the ambition of building a world-class analytics community.
The successful candidate will drive the People Transformation working closely with the global Analytics team, regional HR Business Partners for Analytics, regional L&D partners and other HR functions as appropriate. This person be part of the Global Decision Analytics HR team and will have access to and work collaborative with this group.
Job Responsibilities:-Manage a programme of activity, with iterative (pilot, prove, fail, improve cycles) development & deployment of game-changing capabilities and initiatives across the Analytics HR matrix organisation;-Build and manage the communication strategy and plan to keep all key stakeholders updated on progress and engaged throughout the journey; -Build strategic partnerships with regional and central teams, driving creation, orchestration and development of future state organisational designs and sustainable people change initiatives;-Work with internal and external stakeholders and suppliers to identify innovative solutions (L&D, Talent, Employer Branding, Communication channels, etc) that significantly improves the enablement and engagement levels to the Analytics community; -Collaborate and engage with all global and regional Analytics stakeholders (employees of today and tomorrow);-Support creation of, manage and report success metrics;-Be an agent for change and innovation, driving new ideas and ways of working in line with key business priorities;-Manages stakeholders effectively to ensure high level of engagement, ensuring effective execution of change and initiatives;-Apply the Employee Experience lengths across all initiatives;-Facilitate global virtual workshops and forums where appropriate;-Work across global and regional HR teams to create an excellent operational model at all levels.

Knowledge, Experience & Qualifications

Candidate Profile
Experienced / technical knowledge on Learning & Development, Talent and Culture;Ability to motivate and engage a global team, whilst sensitive to cultural differences and customs;Proven experience of working in a global and matrixed environment;Ability to identify and manage project resource requirements;Collaborates - building partnerships and working collaboratively with others to meet shared objectives;Nimble Learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Curious to be updated of new market practices;Customer focused to deliver customer-centric solutions;Ability to encourage innovation & deliver/fail fast in a proof-of-concept driven environment;Bonus points for Agile methodologies experience;Ability to drive change and build a culture of innovation and collaboration.

Equal Employment Opportunity Statement:
It is the policy of Experian to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, national origin, ancestry, religion, citizenship, age, gender, gender expression or identity, sexual orientation, marital status, disability, pregnancy, medical condition, genetic information, protected veterans, or any other protected characteristic under applicable law