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Director Customer Management Products

Experian is an Equal Opportunity Employer Including Disability/Veterans Job Number: 186138 London, United Kingdom


We have an exciting opportunity for a Senior Director of Product Management working in our Global Software Product Management team.

The Senior Director, Decision Management Product Management will provide leadership and focus in defining, launching and managing Decision Analytics (DA) products and services to achieve business and product goals. This role requires strong thought leadership in decisioning and analytics-driven software solutions.

The successful candidate will be responsible for product strategy, market requirements, commercial justification, product development working closely with the software development team, rollout to each of Experian’s chosen global markets and delivery centres, and revenue achievement. This individual will be globally recognised and trusted as the product expert by Experian’s consultants, sales, delivery personnel and clients.

They will work closely within DA’s Global Product Management team, other global functional groups, and with regional teams to ensure market requirements are incorporated in product roadmaps and go-to-market materials, and with the Global Software Group to ensure software releases support business needs. They will support Global and Regional revenue goals through the development of value propositions that match market needs.

This role will be responsible for the global PowerCurve decisioning and optimisation products. The successful individual will need to understand the market and where it is headed to develop and execute a successful product strategy to meet business goals. Although a strategic commercial product management role, it is also essential to be technically knowledgeable, with a wide knowledge base of how these products are developed and used by clients in the market.

Knowledge, Experience & Qualifications

To be successful for this role we are looking for the right candidate to have

Expert understanding of decision management solutions, and knowledge of product

  • Product and programme management fundamentals and processes within one or more vertical markets.
  • Product Lifecycle Managemen
  • Deep understanding of software product development processes.
  • Functional experience in product management of technical products, software preferred.

Interested? We look forward to your application.